June 4, 2013
Governor Malloy has signed a bill that protects consumers from being steered to an insurance company’s preferred auto glass repair shop.
The bill, co-authored by Rep. Pat Dillon, requires claims representatives to inform an insured about his or her right to choose where to have auto glass repair work done.
The legislation bars insurance companies or their representatives from specifying who an insured uses for automotive glass work or stating that glass work will either be delayed or not guaranteed unless performed by a glass shop participating in an insurance company-established glass work program.